UK estate agency sector growing despite branch closures

Branch closures for estate agencies are on the rise. Yet despite an increase in reported closures, on the whole, the estate agency industry remains as prosperous and competitive as ever.

Related topics:  Business,  Estate Agents,  Industry
Property | Reporter
29th January 2024
FTB 337
"Despite a challenging year, we’ve actually seen the number of operational estate agency businesses climb, which is very positive news for the industry and suggests that there is underlying confidence in the market heading into 2024"
- Colby Short - GetAgent

New research from estate agent comparison site, GetAgent.co.uk, analysed the number of VAT and/or PAYE-based enterprises in the estate agency sector operating in the UK since 2018 to see how the number has changed over time, and which regions of the country have seen agent numbers rise and fall to the greatest extent.

The analysis of historic ONS data shows that during 2023 24,965 estate agencies were operating in the UK. This marks an increase of 20% since 2018 when the number of agencies sat at 20,720. It is also an annual increase of 2% compared to 2022’s total of 24,500.

The estate agency industry has faced several challenges in recent years, including a prolonged period of political uncertainty caused by Brexit, the initial industry lockdown spurred by the Covid outbreak and, more recently, a cooling market caused by higher interest rates and wider economic instability.

But despite these challenging times, the sector has continued to go from strength to strength standing firm in the face of all that has been thrown at it. The analysis by GetAgent shows that in the past five years agency numbers have grown significantly across all regions of the UK.

The largest increase has been seen in Scotland and the North East. Since 2018, both regions have seen agency numbers grow by a quarter (25%). The West Midlands and North West have both seen numbers rise by 23%; while London and the East of England have each reported a 23% increase.

As for growth in the past year alone, the East of England and the North East led the way, seeing agency numbers rise by 3% between 2022 and 2023. This is followed by London, the South West, North West, and South East which have all seen annual growth of 2%.

This positive sector growth comes even though actual branch numbers have declined in the last year. The increasing popularity of the self-employed model is no doubt a factor driving a strengthening estate agency sector less reliant on high-street offices, with companies such as eXp UK starting to make real headway in the UK.

While the model may differ from traditional estate agencies within the UK, industry growth is, of course, a positive for all agents operating within the market

When it comes to the property markets with the most estate agencies in the current market, London ranks top. Almost a third of all UK agencies (29%) are currently located in London, while 15% are in the South East and 10% are in the East of England.

Co-founder and CEO of GetAgent.co.uk, Colby Short, commented: “We may have seen a decline in branch numbers over the last year and there’s no doubt that the growing traction of the self-employed model will have contributed to this.

"However, it’s a fairly typical occurrence to streamline such overheads in quieter market periods when the economy isn’t firing on all cylinders and, actually, it’s important to note that these closures were largely offset by new branches opening.

"In fact, despite a challenging year, we’ve actually seen the number of operational estate agency businesses climb, which is very positive news for the industry and suggests that there is an underlying confidence in the market heading into 2024.

"Of course, it does mean there will be added competition requiring agents to work all the harder to win business. But, competition is competition at the end of the day, and whether it be from hybrid, online or self-employed agencies, the nation’s very best high-street businesses will be relishing the opportunity to sharpen their steel in what is looking like an increasingly busy market.

"It's also fair to say the consumer is likely to prioritise an agent's ability to sell their home quickly and for a fair price. While it won’t be the only criteria on which a seller bases their decision, it does help agents to refine their marketing communications and prioritise their key messaging.”

More like this
CLOSE
Subscribe
to our newsletter

Join a community of over 20,000 landlords and property specialists and keep up-to-date with industry news and upcoming events via our newsletter.