HL Interactive specialises in the provision of volume legal services to property groups, financial institutions and private individuals. Their clients include many of the country's leading lenders and estate agency chains.
The Charlbury Group arrears management solution works with a number of different firms in the housing sector to provide an integrated approach to arrears and court order management.
The Charlbury Group believes that multiple integrations ensure firms with complementary offerings are able to seamlessly communicate and demonstrate best practice throughout the arrears process whether this is lenders, advisors, legal firms, asset managers or estate agents.
Paul Duckworth, director at The Charlbury Group said:
“Our goal of linking all of the key providers in the arrears and repossession process has taken another tremendous leap forward as we welcome HL interactive as an integration partner. We have created a co-operative and collaborative system which produces processing benefits for both lenders and their suppliers.
"A tremendous benefit of having a central system is that firms signing up only need a single integration to access an entire market. All future HL interactive clients signing up to A.M.S will find them instantly available and connected.”
Matt Wightman, chief executive at HL Interactive commented:
“If you’re involved in the arrears and repossession process then you simply can’t afford to miss the benefits of being connected to A.M.S. The list of their integration partners including both asset managers and litigation solicitors reads like a who’s who in the industry and we’re delighted to be involved.
"Through A.M.S the instruction process for receiving cases is quicker and easier and has removed a vast amount of re-keying as it links with our own in-house system. Additionally, thanks to the automatic aggregated management information produced by the system, our lender clients can have total transparency about the service that their suppliers are providing ensuring that they consistently put work with those demonstrating best practice.”
Anthony Terry, head of IT at HL Interactive commented:
“The development work we have performed to integrate our case management system with the AMS interface has seen fantastic results in reducing duplication and increasing management reporting efficiencies when working with 3rd party IT systems. It gives HLI a head start when other lenders sign up to the AMS interface meaning we can quickly integrate our IT systems ensuring we get off to a running start.”
