Dominic Lindley says:
“Instead of treating its customers in arrears fairly, GMAC decided to pile on the misery by squeezing more money out of them and, in some cases, taking their homes. For those people, the FSA’s action is too late. This raises serious questions about the amount of time the enforcement process has taken, given that the FSA has known about these problems since mid 2008.
“The FSA must name the four other firms it is currently taking enforcement action against so that the courts can take their conduct into account when deciding whether to approve repossessions. By refusing to name them, the FSA continues to place the commercial interests of lenders trying to unfairly evict people from their homes above the interests of consumers.”
Which? Legal Service now provides advice for consumers who are experiencing difficulties paying their mortgage and are in arrears; have been threatened with repossession proceedings or have received a claim form and/or a hearing date to attend court in relation to repossession proceedings.
