"One common challenge in the real estate sector is the introduction of separate apps for every functionality, leading to app fatigue among users; the solution lies in developing or selecting an integrated app that combines all essential features in one platform"
- Wilco Wijnbergen - infinitSpace
Modern-day advancements in tech are reshaping the way in which workspaces are designed, managed and operated. However, while these innovations are exciting, the most successful spaces are the ones that put people first.
Every tech offering employed in a workspace must provide tangible benefits to operators and users, not just from a practical sense but also to encourage and foster a sense of community within the building.
No gimmicks, no unnecessary offerings – just high-quality, valuable technology that elevates the workspace.
Prioritising community in workspace design
Many people may think of workspaces as purely physical structures, somewhere that are just bricks and mortar. But they’re much more. Look deeper, and you will see that workspaces are home to businesses and people from all different backgrounds, cultures and industries – in other words, they’re communities.
Technology can be a critical pillar of the workspace community if it’s used as a tool to connect each member of the community and not to be the main attraction. Dependable, people-first tech solutions bring people together, bolstering relationships and building a sense of togetherness.
Tech should also boost interaction through its functional solutions. For example, businesses rely on having the basics – superfast WiFi, AV equipment, access control, and digital tools. If one of these services is inefficient, it can impact users and landlords in a major way.
Of course, workspaces must be innovative and look out for advancements that can elevate the lives of their users, but this must be in addition to a warm, inviting space. Ultimately, it’s the complete experience that people remember.
Foundational tech for modern workspaces
For landlords, the challenge lies in selecting technology that adds real value.
Impressive, gimmicky solutions that have little value or return on investment will provide negligible benefits. Instead, investing in core services that set space apart creates a superior user experience that should boost retention rates.
Some examples include:
· A dedicated user experience app offering users tools to book meeting rooms, connect with others, and stay informed about events, with facts and promotions about the local neighbourhood, enhancing their overall experience.
· Smart, secure access solutions that are efficient and secure allow users to interact, enter and move through the building with ease.
· A secure, seamless visitor management system guarantees everyone's data and belongings are protected.
· Superfast WiFi is non-negotiable in modern workspaces. It may not be flashy, but it is indispensable for productivity and effective communication.
· To support hybrid work models, reliable AV technology is essential for meetings that include both in-person and virtual participants.
While not necessarily the most 'hyped’ products, these robust, practical solutions create a human-centric foundation that supports daily needs and once again feeds into the feeling of community.
One common challenge in the real estate sector is the introduction of separate apps for every functionality, leading to app fatigue among users; the solution lies in developing or selecting an integrated app that combines all essential features in one platform.
Embracing a human-centric future
The future of workspaces undoubtedly involves harnessing technology. However, the focus must remain on the people who use these spaces day in and day out, creating an environment that has humans at the forefront and where technology serves to enable and support them.
By investing in effective, efficient and essential solutions, landlords and operators can breed spaces that allow their members to thrive, strengthen the ties with the community and enhance the long-term value of their property.
